I work with people who are rarely seen without a Diet Coke in their hand. I know people who shop exclusively at Trader Joes. And many I know would choose Starbucks over another coffee whenever they have the option. What is it about a particular soda, store or coffee that engenders such loyalty? Why are people so committed to one brand? And what does branding have to do with your job?
But now a brand is more than just a mark on the hindquarters of a cow; it’s the personality or perception of a product. The term has evolved to cover companies, products and even your own personal image.
As companies will tell you, the competition for customers increases every day. Just like a product’s brand is its promise to its customers, your brand is your promise to your employers or colleagues.
How do you develop your “Brand Experience?”
If you were a product, how would you describe your qualities?
- Think of three to five words to describe how you want to be known at work
- The words should be influenced by your personality and your field
- Make sure your words are genuine – this isn’t about creating a new persona. It’s about focusing on the parts of your personality and skills that are most relevant to your job
- “Creative” - Helpful for an art teacher, generally not appropriate for an accountant
- “Refreshing” - Important for a soda, and it could be a great brand for a receptionist
- “Professional” - Boring, but important in a time when it seems like so many people are bothered by the thought of doing their job
- “Entertaining” - Good for a clown, but also probably helpful if you’re a pediatrician or a pediatric nurse.
Live Your Brand
Similar to how a company can’t just tell you they’re the best – they have to build a relationship with customers, you don’t put these words on your résumé and assume everyone will believe you. You have to live your brand.
Now that you’ve thought of the words you want to describe yourself at work, think about ways to put them into action. Keep a list of the words by your desk (you can hide them in your desk drawer so no one else can see them) to remind yourself throughout the day how you want to be known.
Realize it’s not just an image you’re creating. You aren’t doing this for everyone else so that they think better of you. This is who you are.
Looking to next week:
But what if you aren't new to your job and you feel like it’s too late to brand yourself? What if you feel like you’ve passively already been branded – and even worse – what if you’re not happy about your brand?
This blog is the first in a 3-part series about branding:
- Come back next week and we’ll talk about re-branding. It’s a trickier subject, but it can be done.
- Then the week after that, we’ll talk about whether the word “Christian” should be a part of your professional brand.